Dynamics 365

Customers are essential to your business…

Run your entire business with intelligent applications that work smarter together. Dynamics 365 is a Microsoft application so if you are already working with Word, Excel and Outlook as most businesses are then making the leap to Dynamics CRM is not so hard, and the best part is its very simple to integrate all of these services into one.

Automation

Simplify your business processes by automating transitional or repetitive tasks, leaving your team free to focus their effort where it counts.

Optimization

Accelerate your customer journey and find information faster. Efficient solutions help you keep your finger on the pulse of your business.

Analytics

Increase revenues and achieve greater customer incites from efficiently constructed systems which keep your data clean.

Drive your digital transformation with Dynamics 365. Grow, evolve, and transform every part of your business to better meet the changing market and needs of your employees, customers, and partners. Dynamics 365 helps increase productivity and create a more connected organization. This translates to happier customers which results in increased revenue. What makes this Dynamics even better, is that it fully integrates with existing Microsoft Products such as Outlook, Word and Excel to make your workday absolutely effortless.

  • Engage Customers: Build personalized customer experiences —from consideration to purchase.
  • Empower Employees: Give your employees familiar tools, automate repetitive tasks and focus on the tasks that really matter.
  • Analyze & Respond: Anticipate and manage business needs with more intelligent processes and predictive guidance.
  • Optimize & Automate: Innovate new business models, automate processes, and shift from being reactive to proactive.

Dynamics 365 Sales

A Dynamics application dedicated to sales professionals to help them manage customer interactions, sales opportunities, pipelines and forecasting. This application offers best in class tools allowing your sales team to be more productive in or out of the office. Its integration with Office 365, LinkedIn and other analytics/digital intelligence tools creates a seamless experience that facilitates the end-to-end sales process, ultimately increasing revenue.

Dynamics 365 Marketing

A Dynamics application dedicated to marketing professionals to help them attract, engage, and retain customers using automated communication campaigns via email, text, phone, etc. This application uses built-in intelligence to deliver personalized content and experiences so every interaction counts. This application can also be stacked against other Dynamics 365 applications to provide enhanced functionality.

Dynamics 365 Customer Service

A Dynamics application dedicated to customer service and support professionals that manages all aspects of customer service. Any organization can now offer world-class customer service that leads to increased loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service via online systems or call centers.

Dynamics 365 Field Service

A Dynamics application dedicated to professionals who provide service on site at multiple customer locations throughout a day such as service trucks/vans servicing homes and businesses. You can turn your companies service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance.

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